Reference

How atm178 Handles Your Personal Data

Your privacy matters to us at atm178 — this policy explains exactly what data we collect when you open an account, how we store it securely, and the…

Encrypted account storageDANA, OVO, GoPay & QRIS data handled separatelyNo third-party sale of your dataTransparent retention periodsDirect deletion requests accepted
atm178 How atm178 Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to request access to the data we hold, ask for a correction, or submit a deletion request, our privacy support team is available to help. You can contact us through live chat on atm178.best, available 07:00–23:00 WIB daily, or submit a written request via email and expect a response within three working days. Players in Makassar and across Indonesia use the same dedicated privacy inbox — no request is deprioritised by location.

Team online

Live Chat

Open the chat widget on atm178.best between 07:00 and 23:00 WIB. A privacy-trained agent will respond to data access or deletion questions within the same session where possible.

Email Request

Send your written privacy request to our dedicated inbox. We acknowledge all emails within 24 hours and provide a full response on data access, correction or removal within three working days.

In-Account Form

Log in to your atm178 account, navigate to Settings, then Privacy, and submit a data request directly. This channel links your identity automatically so we can verify and action your request faster.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply multiple layers of protection to your personal data — from the moment you enter your details to the point a withdrawal clears to your OVO or DANA wallet.

Encrypted Data Storage

All personal data — name, contact details and payment identifiers linked to DANA or OVO — is stored using AES-256 encryption. Backups are isolated from production systems and reviewed on a quarterly schedule.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage or withdraw cookie consent at any time through the cookie settings panel at the bottom of atm178.best.

Payment Data Separation

Transaction data from GoPay, QRIS, OVO and DANA is processed by certified payment gateways and never stored on our main account servers. We receive only confirmation tokens, not raw card or wallet credentials.

Account Security Steps

When you open an account, we require email verification and offer two-factor authentication. Any suspicious login attempt from an unrecognised device triggers an automatic alert to your registered email address.

Data Retention Policy

We keep your account data for as long as your account remains active plus 12 months following closure, unless a longer period is required by applicable Indonesian regulation. After that window, records are anonymised or deleted.

Third-Party Disclosure Rules

We do not sell your personal data to advertisers or data brokers. We share data only with payment processors, fraud-prevention services and where disclosure is required under applicable Indonesian law.

Your Privacy Rights at atm178 — FAQ

Below are the questions our account holders ask most often about data privacy, cookies and their rights under this policy. If your question is not covered here, reach us via live chat on atm178.best between 07:00 and 23:00 WIB.

We collect your name, email address, phone number and country of residence during registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, we also log the transaction reference and timestamp, but never your raw wallet credentials.

Yes. Log in, go to Settings then Privacy, and submit a data-access request. Alternatively, email our privacy inbox. We will compile and send your full data record within three working days of verifying your identity.

Submit a deletion request through the in-account Privacy form or via email. We process confirmed requests within seven working days. Note that some data may be retained longer where Indonesian regulation requires it before being permanently removed.

We share data only with payment processors handling DANA, OVO, GoPay and QRIS transactions, with fraud-detection partners, and where required by Indonesian law. We never sell your personal information to advertising networks or data brokers.

We use session cookies for login continuity and analytics cookies to understand page performance. You can adjust or withdraw cookie consent at any time using the cookie settings panel at the footer of atm178.best — changes take effect immediately.

Payment data from GoPay, QRIS, OVO and DANA flows through certified payment gateways that operate independently of our account servers. We receive only a confirmation token — your wallet credentials are never stored on atm178 systems.

Access to our platform depends on local law. Where use is permitted, your data is protected under this policy. If your region restricts access, we do not process new account data and will not retain previously submitted information beyond legal minimums.